Privacy Policy;
Last Updated: June .1.2023
Black&White Remix. doing business as Black&White Remix and our affiliates and subsidiaries (“Black&White Remix”, “Company”, “we”, “us,” or “our”) knows you care how information about you is used and shared. We respect your privacy and are committed to protecting it by complying with this policy. Please read this policy carefully to understand our policies and practices for collecting, using, disclosing, and protecting your information.
By accessing or using www.shopblackandwhiteremix.com (our "Website"), you indicate that you understand, accept and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check this policy periodically for updates. Unless stated otherwise, this policy applies to all information we have about you and your account. We stand behind the promises we make, and we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. If you have any questions or concerns about this policy or our practices with regard to your personal information.
Our Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third-party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.
WHAT PERSONAL INFORMATION DOES Black&White COLLECT?
The information we learn from customers and Website users help us personalize and continually improve your Black&White experience. We collect and use several types of information from and about you, which may include:
Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, internet protocol (IP) address used to connect your computer to the internet, or other similar identifier, billing and account information, and any other identifier we may use to contact you ("personal information").
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
Technical information, including your login and password information, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, usage details, and your purchase history, which we occasionally aggregate with similar information from other customers to create bestseller lists.
Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), cookie number, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
Social media login data if you register with our Website using your existing social media account details, like your Facebook, Google, or other social media account, including profile information about you from your social media providers such as your name, e-mail address, friends list, profile picture, and other information you choose to make public on such social media platforms.
Information we receive from other sources, including updated delivery and address information from third-parties, and credit history information from credit bureaus.
HOW DOES Black&White Remix COLLECT THAT INFORMATION?
Information You Give to Black&White
We receive and store any information you enter on our Website, or give to us in any other way. For example, we collect information you provide when you search, buy, post, participate in a contest/questionnaire/survey, enroll in a loyalty or rewards program, or communicate with us on or through our Website. For example, you provide information when you search for a product; make an order; provide information in Your Account (and you might have more than one, if you have used more than one e-mail address when shopping on our Website); communicate with us by telephone, e-mail, or otherwise; complete a questionnaire or a contest entry form; and compile Wish Lists. As a result of those actions, you might supply us with information such as your personal information; names of people to whom purchases have been shipped, including their address and telephone number; names of people including addresses and telephone numbers; content of reviews and e-mails to us; and financial information. You can choose not to provide certain information, but as a result, you might not be able to take advantage of many features on our Website.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website (including traffic data, location data, logs, and other communication data and the resources that you access and use on our Website), and information about your computer and internet connection, including your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). Cookies are unique identifiers that we transfer to your device, to enable its systems to recognize your device and to provide features, personalized advertisements on other websites, and storage of items in your Shopping Cart between visits. Cookies allow you to take advantage of some of our Website’s essential features. Therefore, we recommend that you leave them turned on. For instance, if you block or otherwise reject our Website’s cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our Website’s products and services that require you to sign in to your account.
- Flash Cookies. Certain features of our Website may use local stored objects or Flash cookies (as known as Flash Local Shared Objects) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.
- Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
Some content or applications on our Website, including advertisements, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third parties' tracking technologies or how they are used. We may share your information with these third parties to perform services, such as ad measurement services, on your behalf, and will obtain your consent for such sharing where legally required. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
- Google Analytics. We may use Google Analytics and web analytics services provided by Google, Inc. (“Google”) to help us measure traffic and usage trends. Google Analytics uses cookies to evaluate your use of our Website, compile reports for us on activity on our Website to help us understand how visitors engage with us, and provide other services relating to our Website’s activity and internet usage for us. Google stores the information collected by the cookie (including your IP address) on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google states that it will not associate your IP address with any other data held by Google. By accessing and using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google Analytics uses its own cookies to store information, such as what time the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits.
- Google Signal. We also use Google Signal, which is provided by Google. When Google users have ad personalization enabled, Google Signals collects information about how they use the various devices with Google accounts. The data produced by Google Signals is reported via Google Analytics. This can allow us to: run remarketing/retargeting campaigns across various devices; better understand how users engage with sites and apps on different devices; and see more accurate data on the number of users.
- Google Ads. We use Google Ads, which is provided by Google, to show you interest-based advertisements based on data we share with Google. Google Ads allows us to use your information, such as your e-mail address, to reach you through Google’s ad network.
- Google Optimize. We may use Google Optimize, which is an A/B testing service provided by Google, which allows us to use your information to test different versions of a feature or page on our Website. We may also use Big Query, which is an analytics data warehouse provided by Google, which allows us to use your information to analyze usage data.
- Talk.To. We use Talk.To Chat on our Website. Tawk.To is a third-party live support help desk software that allows us to communicate directly with you in real-time through a live chat. Tawk.To stores a cookie in your device which allows anonymous user profiles.
Please note that each such third-party service provider named in this policy sets forth its own privacy policy and we disclaim any liability relating to those privacy policies
HOW DOES BLACK&WHITE REMIX USE THAT INFORMATION?
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To facilitate your account creation and login process on our Website.
- To provide you with information, products, or services that you request from us.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
- To provide you with notices about your account/subscription, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements
- To notify you about changes to our Website or any products or services we offer or provide though it.
- To improve our Website, products or services, marketing, or customer relationships and experiences.
- To allow you to participate in interactive features, social media, or similar features on our Website.
- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
- To correct our records and deliver future purchases and communication more effectively to you.
- To display advertisements to our advertisers' target audiences.
- To protect our services (for example, for fraud monitoring and prevention).
- To offer certain credit or financial services to you.
- To perform ad measurement services on your behalf.
- In any other way we may describe when you provide the information.
- That we aggregate and/or anonymize so that it will no longer be considered personal information, which we may use and disclose for any purpose.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please adjust your preferences in your e-mail Profile, accessible from the footer of Black&White’s newsletters.
DOES BLACK&WHITE REMIX SHARE THE INFORMATION IT RECEIVES?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We may disclose personal information that we collect or you provide as described in this policy:
- To our subsidiaries and affiliates
- In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of all or substantially all of Black&White Remix's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Black&White Remix about our customers and users is among the assets transferred.
- To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We may make use of the personal information we have collected from you to enable us to display our advertisers' advertisement to a target audience.
- To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To contractors, service providers, and other third parties we use or employ to support our business (including for the purposes of fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service) who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Black&White Remix, our customers, or others.
- With your consent.
TRANSFERRING YOUR PERSONAL INFORMATION
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation. By submitting your personal information or engaging with our Website, you consent to this transfer, storage, and processing.
HOW SECURE IS INFORMATION ABOUT ME?
The security of your personal information is very important to us. We work to protect the security of your personal information during transmission by using Secure Sockets Layer (SSL) software via Shopify, which encrypts the information that you enter. Other precautions are taken to protect the security of your personal information that you share with us. Although we reveal only the last four digits of your credit card numbers when confirming an order, we transmit the entire credit card number to the appropriate credit card company during order processing. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. Be sure to sign out of your account when you have finished using a shared computer. We also ask that you do not share your password with anyone. We urge you to be careful about giving out information in public areas of our Website like message boards, which any Website visitor can view.
You may also provide information to be published or displayed (hereinafter, "posted") on public areas of our Website or transmitted to other users of our Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users of our Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
WHICH INFORMATION CAN I ACCESS?
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. You can review and change your personal information by logging into our Website and visiting Your Account.
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service.
If you request access to your personal information, we will respond to your request within 30 days. We may charge you a fee to access your personal information, but we will advise you of any cost related to your request prior to processing it. We may not be able to provide you with access to your personal information where that information: 1) is protected by solicitor-client privilege; 2) is part of a formal dispute resolution process; 3) is about another individual that would reveal their personal information or confidential commercial information; 4) is prohibitively expensive to provide; or cannot be disclosed for reasons of security or commercial confidentiality. In some cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you delete your User Contributions from our Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on our Website, including User Contributions, is governed by our Terms of Use.
ARE CHILDREN ALLOWED TO USE SHOPBLACKANDWHITEREMIX.COM?
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on our Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Website or on or through any of its features/register on our Website, make any purchases through our Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact our Privacy Officer.
CONDITIONS OF USE AND COMPLIANCE
Black&White Remix changes constantly, and this policy, and our Terms of Use will change also. You should check our Website frequently to view recent changes. If you choose to visit our Website, your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the Province of Québec, Canada. If you have any concerns about privacy at our Website, please contact our Privacy Officer below with a thorough description, and we will try to resolve it within a reasonable time:
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy, please contact our Privacy Officer using the contact information listed above.